Check the Status of your order: Use Order Status
Quick FAQ: (See the full FAQ)
- We ship WORLDWIDE
- I only received part of my order, is my order split into two packages?
- Yes, in some cases we split your order into two packages. Please check your email for tracking information on both packages.
- There is no tracking information available for international deliveries.
- International deliveries typically take 7-14 Business Days (Please be aware that International deliveries may take longer than the estimate upto 3-4 weeks.)
- Domestic orders typically take 2-5 Business Days.
- Tracking Information:
- Q: My tracking information from USPS is not updating.
A: USPS does not update the tracking information frequently, sometimes the tracking information is only updated when the package is delivered
- Q: All I see is "Electronic Shipping Info Received."
A: This means your order has been processed and shipped out to USPS from our warehouse, your order has been shipped and is en route to be delivered.
- Size Exchanges: We currently Do Not offer exchanges at this time.
- Our size chart can be found here, Size Chart.
- Q: My email wasn't answered, what should I do?
A: Please email us again at firstname.lastname@example.org we receive a high volume of requests and each order needs to be handled individually. Please be patient with us and simply email us again.
Email us at: email@example.com